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The role of Technical Consultant is to facilitate the effective execution of our pre-sales, best practice, technology strategy, design, delivery and operational support services (including level 3) covering technical areas such as:
Our Technical Consultants are our most skilled and experienced resources, and as such will be seen as leaders and experts in the field of desktop, server, network, storage, backup/recovery and security technologies.
Working closely with our account management team, the technical consultant will be involved heavily in technical pre-sales, design workshops, customer technology appraisals, solution recommendations and deployment activities.
As a consultant, you will be responsible for the submission and delivery of our technical design proposals, solution SWOT analysis and associated project planning. Technical consultants will act as our quality assurance (QA) function to ensure all technology designs and solutions are fit for purpose and aligned to our customer's requirements.
Our technical consultants will be engaged and gain experience in the delivery of products and services such as :
Experience of designing and implementing IT infrastructure, great customer service and good problem solving / investigation skill will be key to the success of the role:
The role requires:
Organised and disciplined, with confident customer-facing skills, the candidate will have experience of working as part of a team, along with excellent presentation skill. Strong written and spoken skills are essential, and you must have the ability to express technical concepts clearly and concisely.