Our Privacy and Cookie Policy

PAV i.t. is committed to protecting your privacy.  We have created this privacy policy to set out what data we will collect from you when you access [hereon known as 'the website'; 'our website'] and how we may use that data.


All information we gather or hold about you is confidential.  Our duty of confidentiality is subject to restrictions imposed by law.

Collecting personal data...

Whilst parts of the website can be viewed without giving us any data about yourself, certain areas of the website and particular functions require personal data to be entered, or we will collect personal data.

We will ask you when we need data that personally identifies you or allows us to contact you. Personal data collected by PAV i.t. usually includes your name, email address and location but may also include other data when needed to provide a service that you have requested. We will always make it clear how we will deal with personal data.

Use of personal data...

We use your personal data to contact you when you have a query or request information from us and to supply you with any products or services you may order from us.

We may, on occasion, use third parties to provide marketing services on our behalf, however, we will only provide those companies with your name and address to enable them to deliver those services, and they will be prohibited from using that data for any other purpose.

We respect your privacy and will not sell or make available, in any way, personal or sensitive data except where you have specifically asked us to do so or if we are required to do so by law.

Security of your personal data...

We will protect the security of personal and sensitive data and will comply with the restrictions you specify on its use.  We will take precautions to protect personal data from loss or misuse, as well as unauthorised access or disclosure, alteration or destruction.   

Data will be stored in a secure database and will not be shared outside our company without prior permission, except under the conditions explained above. However, despite every effort, transmission and processing of data is occasionally insecure and we cannot guarantee the security of any data that you disclose online.

Improving the website and our service...

To enable us to monitor and improve our service we gather certain data about visitors to our website, including details of operating systems, browsers, browser language and Internet Service Providers.  We will always be able to identify your IP address – this is a unique number assigned to every computer on the internet and tells us your geographic location and domain.


We use cookies, where necessary, to store data such as your user ID and your session identifiers to enable us to identify whether you are registered onto our website and, if so, to shortcut your access.  Analysing how our website is being used can help us to implement upgrades to improve the experience for future visitors. Should you experience any problems in using our website, our developers may be able to use this information to track down your specific "user journey" and investigate and fix any issues that have arisen.

We will only read cookies from a cookie file if they have been placed there through your web browser's interaction with our website.

Links to other company's websites...

Our website may incorporate links to third party sites – please be aware that we cannot guarantee that such sites will protect your personal data under the same policy as ours; we are not responsible for data policies, procedures or content on other company's websites.

If you have any further questions about our privacy policy, please contact us here.


PAV i.t. services
Reeds Lane, Sayers Common
West Sussex, BN6 9LS
General enquiries: +44 (0)1273 834 000
Support / service desk: +44 (0)1273 834 433


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