It’s that wonderful time of year, and at PAV we’re already donning the Christmas jumpers in the office and put forward our most dubious of dubious karaoke skills to Chris Rea and others at the party.
As it’s the season of excess, we’ve also had a think about some food for thought from the year in IT and how IT departments can look back on the year and how some of our customers are looking ahead to 2019. In other words, it’s our way of avoiding saying it’s another Christmas countdown!
Christmas is all hype, right?
It’s not the most festive muse to start with, but we believe that 2018 (a.k.a. the year of the data breach) has proven that the threat of the data breach is not only a real thing, but that it’s close to home – that is the UK, and some very credible businesses. A quick look at the list of the 21 biggest data breaches this year reminds us that it’s not random or unrecognisable companies in far away climes that suffer from such debacles – it includes British household names, and companies that almost certainly one or more of us have flown with, stayed with, have our mobile contract with, or share personal information through.
Like Christmas TV, it’s bad, but it’s here to stay
It also serves as a reminder that although there’s huge amounts of reading material out there from IT manufacturers, resellers and service providers including our good selves discussing the need for data security, endpoint protection, GDPR compliance and so-on, the need for rigorous and robust cyber security really isn’t going away any time soon.
Then there’s the kids…
Like the kids waking up at 5am (if you’re lucky), your users also want the latest and greatest from IT – only the difference is that Christmas only comes around once a year! But the way we look at this with our customers is that a happy workforce is a productive workforce, and having the right tools can be a massive help to people working hard to do a good job.
We’ve already highlighted some of the dangers and frustrations that can occur for both users and IT if the right tools aren’t provided – this is when people try to use well-intentioned initiative to solve problems to share files, collaborate and make their devices work as fast as possible. As we’ve seen with the likes of Heathrow Airport (and many others) this year, USBs are not the most modern or secure solution to enterprise file sharing, and there are many more professional platforms out there for such purpose. You could also consider other strategies to freshen up your teams’ approaches to work such as a well-thought-out BYOD policy, or new, fresh collaboration platforms for them to enjoy working efficiently and productively.
This time next year…
The digital world is a fast-changing place, and it’s bringing some businesses to the fore, while leaving some in its wake. As we know, Christmas used to be all about the high street, and it’s now about “last day for Christmas delivery” from e-retailers.
Depending on your viewpoint, this is good, bad, or somewhere in between. Either way, the change is undeniable. From our experience, for all its potential, ‘digital’ can also have a destabilising effect on relationships between business leaders and IT departments as pressure on IT grows, while budgets stay pat or even decline.
For us, the key here is all about re-thinking your business so that IT becomes the mainstream, and not an afterthought in key decisions, but a main driver for and of those decisions. It’s no good the marketing department pressing ahead with a new customer journey initiative without the support of the wider business or IT. Similarly, it’s no good IT launching a new internal collaboration platform without the support of senior management or its users.
For us, IT needs to be the department that is central to this digital shift, in terms of what opportunities it brings for the business, and how to harness it in the best way. If your business is one of those in which the IT team are still fretting about what service to cancel or cut back on as a result of the latest budget cuts, or worrying about key projects not being completed because of communication barriers between them and their bosses – we can help, and we can help in many ways.
Christmas coming early?
Well not early, but…. ah never mind. But like a certain fella that may be popping down the chimney in a few nights’ time, we have a range of gifts that can make your life easier and a lot more fun.
It’s Christmas so we’re not going to try to run over them and sell them on you now, but by all means give our friendly team a quick, no-strings attached call to discuss what we might be able to offer to your beleaguered IT department in 2019. You’ll be surprised at not only how much we can help, but how much we could potentially save you in terms of time and budget to enable you to focus and add value elsewhere. Our customers say so, and yes that’s before the mulled wine came out!
On that note, we’re off for some of these!